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Layers of Marketing
LIVE Hot Transfers by DoublePositive Transfers Offered by Other Provider

DOUBLE LAYER - This is the most critical distinction between our program and the vast majority of transfers offered by other providers. Our DOUBLEconfirm™ process does not attempt to CREATE interest with the borrower, but rather CONFIRM the interest with the already-interested borrower*, in addition to adding a secondary layer of qualification/screening of the borrower's information (filtering out mobile homes, for example). LIVE Hot Transfer Mortgage Leads that have passed through our DOUBLEconfirm™ process result in more interested borrowers, higher productivity from mortgage originators, and an overall more efficient system for generating new business.

*The borrower has previously expressed interest in a mortgage via an Internet form submission or via a previous discussion with a telemarketing rep.

SINGLE LAYER - Some traditional telemarketing companies will offer to transfer live borrowers into your organization instead of capturing the data in "lead" form and sending it or FAXing it to you. Their reps are calling on COLD lists and trying to CREATE the interest with the borrower. Moreover, the call reps are typically incentive-ized for volume. These two facts typically result in under-qualified, un-interested, and/or confused borrowers being transferred into your organization. Thus, this approach tends to be an ineffective process.

Filters
LIVE Hot Transfers by DoublePositive Transfers Offered by Other Provider

Our standard filters include:

  • States (Your selection of states where the transferred borrower's property is located
  • Homeowners (no non-homeowners or renters)
  • Property Type (no mobile homes)
  • Property Value (no property values less than $100,000)

Our optional filters include:

  • Borrower's self-assessed credit (Excellent, Good, Fair, and Poor)
  • Current LTV (Less than or equal to 85%)
  • Loan Type/Purpose (Purchase, Refinance, Second Mortgage, Debt Consol., etc.

There is no charge for applying optional filters. However, filters that are too tight may limit the volume of leads available and thus the ultimate number of transfers delivered. Please contact us to for an accurate projection of lead and transfer volume.

Many other providers do not offer or allow filters on their transfers, hiding behind the notion of "when you run an ad in the newspaper or phonebook, you can't filter out who calls." Without filters in place to customize the criteria of your transfers, many transfers are quite frankly worthless and ultimately decrease the cost-effectiveness of the program.

Live Voice Introduction
LIVE Hot Transfers by DoublePositive Transfers Offered by Other Provider

When the borrower has been DOUBLEconfirm™, the Call Center rep puts the borrower on hold and dials your organization's phone number. When the Call Center rep has a transfer-receiving mortgage originator on the line, the rep then takes the borrower off hold, introduces him/her to the mortgage originator and then disconnects from the call when sure the transfer is complete so that the sales process can continue.

Many providers will merely put their borrowers into a "hold queue" and then transfer the call to the mortgage originators without a live human introduction. This "cold" transfer typically results in a higher ratio of confused and/or non-interested borrowers being transferred. The disputing of disconnected transfers also becomes an issue.

Reporting/Tracking for Managers
LIVE Hot Transfers by DoublePositive Transfers Offered by Other Provider

At the time of the transfer, the Call Center rep provides the borrower's 10-digit phone number to the transfer-receiving mortgage originator. The mortgage originator enters the phone number into our password-protected client extranet at clients.doublepositive.com to view the data associated with the borrower. This data is from either the borrower's initial Internet form inquiry or the data they initially provided a telemarketer. It facilitates a more meaningful sales conversation between the borrower and the mortgage originator.

Many transfer providers do NOT provide the data associated with the borrower at the same time the transfer occurs. This typically results in frustrated borrowers who are annoyed by the need to provide the same information to the mortgage originator all over again.

Reporting/Tracking for Managers
LIVE Hot Transfers by DoublePositive Transfers Offered by Other Provider

The managers and administrators of our program have full web-based access to real-time reporting and tracking of their campaigns. The reporting can display which mortgage originator received which transfers and when. Mortgage originators can select a customizable disposition for each transfer and even add free-form notes which can later be reviewed in the reporting. Hyperlinks to the actual voice recordings of the transfers are also available.

Many transfer service providers offer little or no reporting or tracking of their program, aside from a bill with the total number of billable transfers.

Scalability
LIVE Hot Transfers by DoublePositive Transfers Offered by Other Provider

Our model allows us to collect a virtually unlimited number of Internet and/or Telemarketing leads to put through our DOUBLEconfirm™ process and turn into LIVE Hot Transfers, thus, our program is completely scalable and limited only by your internal restrictions and thresholds.

Many transfer service providers struggle to increase the volume of their transfers to meet their clients needs based on the model that they are using to find qualified borrowers in the first place.

Prices
LIVE Hot Transfers by DoublePositive Transfers Offered by Other Provider

LIVE Hot Transfer prices are market-driven and vary depending on industry, geographic region, and order criteria. There is no minimum order or long-term commitment required.

Many transfer service providers are offering inferior programs for $100 per transfer or more

Accept Credit Cards
LIVE Hot Transfers by DoublePositive Transfers Offered by Other Provider

All major credit cards accepted

Many transfer service providers do not accept credit cards. Beware of these operations.

 

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